FAQs

Yes. You can obtain an immediate quotation, immediate cover and immediate delivery of your policy documentation by email by arranging your own cover online. Furthermore, if you would prefer to speak to a trailer insurance advisor in person we are also available by telephone during office hours (Mon to Fri, 9.00am to 5:30pm) by calling us on 0800 612 7359
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In order to determine the cost of your yearly insurance premium you will need to obtain a quotation from us. You can either arrange the quotation yourself by using our interactive only quotation facility or if you would prefer to speak to an insurance advisor in person you can call our office on 0800 612 7359. Each and every quotation is assessed on the individual details disclosed to us within the proposal/statement of fact.

If you are unfortunate enough to suffer a loss and/or damage to your trailer please refer to your policy wording where the full claims procedure is disclosed. If you are unsure about any aspect of this you can contact us on 0800 612 7359 where we will be happy to reaffirm these details to you. Please have your policy number to hand when calling however note that all claims and incidents are fully handled by our experienced claims handling team.

Renovation project can be initiated by the clients. If you need to reconstruct your old house, a room or a basement, you need to appeal to us, approve the project and budget and we’ll start working.

You can request a change to your trailer insurance policy online by completing our ‘Changes to Existing Policies’ form. Alternatively you can write to us directly at:

Insurance Protector
Quay House
1st Floor
The Waterfront
Level Street
Brierley Hill
DY5 1XD 

or contact us directly by email at: contact@nttainsurance.co.uk

Please always remember to quote your policy number and full contact details on all correspondence.

To view Insurance Protector complaints procedures please see our complaints section.

You are covered by the Financial Conduct Compensation Scheme. You may be entitled to compensation from the scheme if we cannot meet our obligations.